Terms of Service

Effective Date: January 1, 2026

These Terms of Service ("Terms") govern your use of RetainerLogic.ai services provided by RetainerLogic.ai, LLC ("RetainerLogic," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Eligibility and Account Registration

To use RetainerLogic services, you must:

  • Be a licensed attorney or authorized representative of a law firm
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized account access

You are responsible for all activities that occur under your account.

2. Permitted Use

RetainerLogic services are provided solely for the purpose of evaluating client creditworthiness in connection with structuring payment terms for legal services. You agree to:

  • Use credit evaluations only for permissible purposes under the Fair Credit Reporting Act (FCRA)
  • Obtain valid written consent from consumers before requesting credit evaluations
  • Provide adverse action notices when required by FCRA
  • Not use credit information to determine whether to represent a client or to set fee amounts
  • Maintain appropriate records as required by law

3. Prohibited Uses

You may not use RetainerLogic services to:

  • Obtain credit information without valid consumer consent
  • Use credit information for any purpose not permitted by FCRA
  • Discriminate against clients based on protected characteristics
  • Share credit information with unauthorized third parties
  • Attempt to reverse-engineer or derive full credit reports from our assessments
  • Resell or redistribute our services without authorization

4. FCRA Certification

By using our services, you certify that:

  1. You have a permissible purpose under FCRA Section 604 for each credit inquiry
  2. You will obtain valid written consumer consent before each inquiry
  3. You will use the information only for the certified purpose
  4. You will comply with all applicable FCRA requirements, including adverse action notices
  5. You understand that misuse of consumer credit information may result in civil and criminal penalties

5. Fees and Payment

  • Fees are charged according to your selected pricing plan
  • Subscription fees are billed monthly in advance
  • Per-inquiry fees are charged at the time of inquiry
  • All fees are non-refundable except as required by law
  • We may modify pricing with 30 days' notice

6. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may:

  • Perform scheduled maintenance with reasonable notice
  • Suspend service for security or compliance reasons
  • Modify or discontinue features with notice

7. Intellectual Property

RetainerLogic and its licensors retain all rights in the services, including our scoring algorithms, software, and documentation. You receive only a limited license to use the services as permitted by these Terms.

8. Confidentiality

You agree to maintain the confidentiality of:

  • Your account credentials
  • Credit evaluation results (except as necessary for your business purposes)
  • Any non-public information about our services

9. Disclaimer of Warranties

SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

  • Services will be error-free or uninterrupted
  • Credit evaluations will be accurate in all cases
  • Services will meet your specific requirements

Credit evaluations are recommendations only. You retain full discretion over payment term decisions.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RETAINERLOGIC SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, or consequential damages
  • Lost profits or business interruption
  • Damages exceeding fees paid in the 12 months preceding the claim

11. Indemnification

You agree to indemnify and hold harmless RetainerLogic from claims arising from:

  • Your violation of these Terms
  • Your violation of FCRA or other applicable laws
  • Your use of credit information
  • Disputes with your clients

12. Termination

Either party may terminate these Terms:

  • For convenience with 30 days' written notice
  • Immediately for material breach
  • Immediately if required by law or regulation

Upon termination, your access to services will cease. Provisions that by their nature should survive will remain in effect.

13. Governing Law

These Terms are governed by the laws of the State of New Mexico without regard to conflict of law principles. Any disputes shall be resolved in the courts of Bernalillo County, New Mexico.

14. Changes to Terms

We may modify these Terms with notice. Continued use after changes constitutes acceptance of the modified Terms.

15. Contact

RetainerLogic.ai, LLC
Email: [email protected]